All services are to be paid at the time of booking via Paypal or Venmo.
For cats, daily visits are required, once every 24 hours minimum regarding multiple day bookings.
For dogs, three visits minimum are required per every 24 hours, regarding multiple day bookings.
Same day or last minute bookings will accommodated to the best of our ability, but not guaranteed.
To cancel or reschedule, please contact us at least 7 days in advance for events, at least 3 days in advance for sittings, 24 hours from the start time for check-in visits. Otherwise, 50% of the cost will be refunded. Once the booking has started, no refunds or credits will be given.
Any unused credit will be voided after 6 months of issued credit.
No third parties in home without prior notice such as gardener, repairmen, etc.
No shared visits with other pet care providers, family members, or neighbors.
No 'ignoring' other pets during the services requested. All pets will be cared for and must be paid for accordingly.
Pupper’s Pet Care reserves the right to refuse service to anyone.
In inclement weather, each service booked will be addressed accordingly dependent to the weather; Safety is to the upmost importance to the pet and quality of care.
Pet parents will be notified of start and end times along with a summary of the visit and pictures.
Photos may be posted to social media such as Instagram, Facebook, and Twitter.